Terms of use

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Last updated: 2026-11-14.

Who provides NapPhone

NapPhone is provided by Dipl.-Ing. David Ammer, Waldstraße 6, 4642 Sattledt, Austria ("we"). E-mail: support@ammerbrothers.at. The full legal notice is at napphone.at/impressum. How the app handles data is described in the privacy policy.

What NapPhone is

NapPhone is an aid, not a medical or safety device. It does not replace supervision and does not monitor breathing or health. Phones lose Wi-Fi, run out of battery and mute themselves; check on your child regardless of what the app reports.

Who may use it

You must be an adult (18 or older) to use NapPhone. Use it to watch over your own child, with your own phones, in line with the law where you live. Do not use it to watch or listen to other adults without their knowledge, and tell other people who share the room (a babysitter, a relative) that a baby monitor is running.

Your responsibilities

• Keep the baby phone plugged in and within range of your Wi-Fi.
• Test the alert on the parent phone before relying on it (a cry on the baby side must ring on the parent side).
• Pair only your own phones. Anyone who scans the pairing code can watch and listen. If a parent phone is lost, revoke it on the baby phone.
• Keep your phones' operating systems and the app up to date.

Energy, ads and VIP

Listening and cry alerts are free and never limited. Extras (video, sounds, talk-back, night light, snapshots, motion) cost energy earned by watching rewarded ads, or are unlimited with VIP. Without an internet connection, the Free tier allows 15 minutes of extras per day; listening and alerts keep running. Declining ad consent never limits listening or alerts. Energy cannot be bought, has no cash value and cannot be transferred.

Buying VIP

VIP is sold as a monthly or yearly subscription, or as a one-time lifetime purchase, through Google Play or the App Store. The app shows the price; the store collects it, your contract for the payment itself is with the store, and the store's terms apply to it. A subscription renews automatically at the end of each period until you cancel it in your Google Play or App Store account, not in NapPhone; after you cancel, VIP keeps running until the end of the period you paid for. Uninstalling NapPhone or deleting its server data does not cancel a subscription. If VIP you paid for is not showing, tap "Restore purchases" on the VIP screen.

Right of withdrawal. As a consumer in the EU you generally have 14 days to withdraw from a contract made online. For VIP this means:

• Subscriptions (monthly, yearly) are a digital service. You can withdraw within 14 days of first subscribing. Directly above their buy buttons the app tells you: "VIP starts immediately at your express request and renews until you cancel it in the store. You can withdraw within 14 days of first subscribing (About › Withdraw from contract); you then pay only for the days you had VIP." Because you asked for VIP to start straight away, if you withdraw you pay only the share of the price for the time you already had VIP (§ 16 FAGG). A renewal does not start a new withdrawal period. The withdrawal function is in the app under About › Withdraw from contract; the About screen opens from the start screen, and no sign-in is needed. When you tap "Confirm withdrawal", the app opens the refund page of your store – Apple: reportaproblem.apple.com, Google Play: support.google.com/googleplay/answer/2479637 – where the store processes the withdrawal and the refund. You can also open these pages directly. Cancelling the subscription in the store stops future renewals.
• The lifetime purchase is digital content. Directly above its buy button the app tells you: "Unlocked immediately. By buying you ask us to start right away and acknowledge that you lose your 14-day right of withdrawal." By buying it you therefore expressly ask us to begin before the withdrawal period ends, and your right of withdrawal ends once VIP is unlocked (§ 18(1)(11) of the Austrian Distance and Off-Premises Contracts Act, FAGG).

Refunds always run through the store, under its rules. Your statutory warranty rights are not affected: if VIP does not work, tell us and we will put it right.

Availability

Wi-Fi mode works without our servers. Internet mode runs through the NapPhone server and depends on third-party push notification services (Google, Apple); it may be unavailable at times, and we may change or end it with reasonable notice. If we end it, your statutory rights for VIP time you paid for but could not use are unaffected.

Your data

The privacy policy explains what the app processes. You can delete everything our server keeps for a phone at any time (About, "Delete my server data").

Liability

NapPhone is an aid (see "What NapPhone is"): phones and networks fail, so it cannot promise that every alert arrives. We are liable without limitation for injury to life, body or health, and for damage caused intentionally or by gross negligence. For slight negligence we are liable only where an obligation essential to this agreement is breached, and then only for the damage typically foreseeable in a contract of this kind. Nothing here limits liability that cannot be limited by law, and your mandatory rights as a consumer are not affected.

Changes

We may update these terms, for example when a feature or the law changes; the current version is bundled with the app and published at napphone.at/terms, with its date at the top. A change never alters a VIP period you have already paid for.

Applicable law

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer living in another EU or EEA state, this choice does not take away the protection of the mandatory law of your country of residence.

If you live in the United States

This section applies only if you live in the United States, and to no one else. For you, it takes precedence over anything above that says otherwise, as far as the law that applies to your claim allows. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NAPPHONE AND VIP ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WITHOUT ANY WARRANTY THAT AN ALERT WILL BE DETECTED OR DELIVERED. TO THE SAME EXTENT, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA OR GOODWILL, AND OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO NAPPHONE IS LIMITED TO THE GREATER OF WHAT YOU PAID FOR VIP IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND USD 50. Nothing in this section limits our liability for injury to life, body or health, or for damage we cause intentionally or by gross negligence. Some states do not allow the exclusion of implied warranties or the limitation of certain damages, so parts of this section may not apply to you.